Cleanliness isn’t just a priority in the HoReCa industry—it’s a non-negotiable. Whether it’s a boutique hotel, a bustling restaurant, or a high-volume catering operation, maintaining impeccable hygiene standards is essential for guest satisfaction, staff safety, and compliance with health regulations. In an industry built on experience and service, poor cleanliness can cost more than a bad review – it can damage your brand.
Here are the best cleaning practices commercial businesses in the HoReCa sector should adopt to stay spotless, safe, and successful.
1. Create a Structured Cleaning Schedule
Consistency is key. A clearly defined cleaning schedule ensures that all areas – front of house, back of house, guest rooms, washrooms, and shared spaces – are cleaned regularly and thoroughly. Assign responsibilities, define frequencies (hourly, daily, weekly), and include both surface cleaning and deep cleans in your routine. Use checklists to hold staff accountable and monitor performance.
2. Use Commercial-Grade Cleaning Products
The demands of the HoReCa sector require more than household cleaners. Invest in commercial-grade solutions designed to tackle grease, food residue, high footfall grime, and germs. Products like Flash Professional, for example, dissolve tough stains and grease while offering the hygiene assurance of bleach and patented cleaning technologies.
Be sure to match products to the task – degreasers for kitchens, disinfectants for washrooms, and multi-surface cleaners for public areas.
3. Train Staff in Cleaning Protocols
Even the best products won’t deliver results if used improperly. Staff should be trained not just in what to clean, but how to clean – safely and effectively. Training should include:
- Correct dilution and use of chemicals
- Use of PPE (personal protective equipment)
- Colour-coded cleaning systems (cloths, mops, buckets and more) to prevent cross-contamination
- Waste disposal procedures
- Spot cleaning and emergency spill protocols
Regular refresher courses help ensure procedures stay top-of-mind.
4. Focus on High-Touch and High-Risk Areas
Pay extra attention to frequently touched surfaces like door handles, menus, POS systems, taps, and light switches. In kitchens, sanitise prep areas, utensils, and appliances regularly. For guest rooms and dining areas, deep cleaning between guests or after each use is critical.
Washrooms require particular care – regular disinfection of toilets, basins, and floors is a must, as is restocking hand soap and sanitiser.
5. Monitor and Maintain Equipment
From coffee machines to fryers to vacuum cleaners, your cleaning is only as good as the tools you use. Ensure all cleaning equipment is cleaned, sanitised, and maintained regularly. Faulty or dirty tools can undermine your efforts and reduce efficiency.
6. Document Everything
Documentation isn’t just good practice – it’s often a legal requirement. Keep detailed records of cleaning schedules, completed tasks, staff training, and health & safety checks. In the event of an inspection, this shows your commitment to high hygiene standards and helps protect your business.
Cleanliness is Your Competitive Edge
In the hospitality and foodservice industries, the standard of cleanliness directly impacts customer experience and brand reputation. By implementing structured processes, using the right tools, and maintaining rigorous hygiene standards, HoReCa businesses can create environments that are safe, welcoming, and worthy of repeat business.
For high-performance cleaning solutions trusted across the industry, explore our full range of commercial cleaning products at Alliance Online – your partner in professional hygiene.
